My name is Paul Martin of Elite Air Duct Services and I want to let you know that I have been in your shoes... I have answered all of the crazy calls and complaints. And - yes - I have been woken up at 5:30 am with a so-called "emergency" - and let me tell you the condominium manger's position is definitely "challenging" to say the least.

Let's think about this for a minute, your job as a condominium manager is more than just a manager; it's part therapist, part firefighter (literally) and even the proverbial one armed paper hanger.

That's why I wanted to share this report with you... to add a little fun to your crazy day. I think that you will definitely recognize some of the characters in my report and it will probably bring to mind some of your own harrowing experiences.

I hope you enjoy it...